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Business Process Analyst in US - Houston, TX at Westlake Chemical

Date Posted: 5/10/2018

Job Snapshot

Job Description

SUMMARY


Assists in implementation, design, configuration, and support related to our internal and external websites and collaboration solutions.  Works with a team of Business Analysts to gather and organize business requirements, analyze data requirements, perform systems analysis and design activities. Supports systems development, testing, and delivery efforts.


ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Lead Joint Application Development (JAD) sessions with other Business Analysts and functional users to gather and document functional requirements.
  • Performs analysis and design activities for applications to be delivered.
  • Analyzes data needs and create data models for applications.
  • Assists with quality assurance efforts by creating and executing test and deployment plans.
  • Assist in creating user documentation for applications.
  • May design and configure automated business process workflow.
  • Assists in system signoff and all other change management requirements.
  • Researches and resolves help desk issues that relate to the core applications independently or through collaboration with other Business Analysts.
  • Develop and provide training.
  • Modifies and/or enhances applications following established methodology.
  • Continually seeks opportunities to increase customer satisfaction and strengthen client relationships.
  • Research and resolve help desk issues that relate to the core application.
  • Provide quality assurance support during and after implementation

EDUCATION AND EXPERIENCE

  • Bachelor’s degree in IT related field of study required preferred. 
  • 3 years’ experience as a business and/or project analyst with SharePoint or other applications highly preferred.
  • Prior experience in business analysis, quality assurance and implementation of applications or applications development highly preferred.
  • Experience with the following technologies preferred: Windows Active Directory, Drupal, html5, .Net, and web site content management systems.
  • Understanding of business processes and automated workflow.
  • Experience with web collaboration solutions preferred. (i.e. Microsoft SharePoint, Google Sites/Drive, Skype/Jabber, etc.)
  • Comfortable with the following technology concepts: web site navigation, application and web site security, web browsers, and databases.
  • Thorough understanding of software development lifecycle methodologies.
  • Excellent communication skills
  • Experience reading technical documents

SUPERVISORY RESPONSIBILITIES 

None


PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stoop, kneel, or crouch.  The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.


WORK ENVIRONMENT

The noise level in the work environment is usually moderate as normally based in an office.  Some of the work may be required in the operating units which can require usage of required PPE including safety glasses, hearing protection, etc.  May also result in exposure to outside elements and may require usage of stairs and elevators.  Travel up to 10% including air travel or auto travel.

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