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Representative Sr. - Sales - 2452 in Houston, TX at Westlake Chemical

Date Posted: 9/5/2017

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Houston, TX
  • Job Type:
    Sales
  • Experience:
    At least 10 year(s)
  • Date Posted:
    9/5/2017

Job Description

Provide significant and unique sales contributions by promoting and servicing North American Specialty Product’s Agricultural products and programs to Ag Distributors, Farmers, Growers, Contractors, and Engineers consistent with company Sales and Marketing objectives and in accordance with company policies and procedures. Implements and executes Marketing strategies and differentiates self through extraordinary support and service so that North American Specialty Products becomes and maintains a preferred supplier status in the assigned territory, while attaining maximum market share possible within same.

DUTIES/RESPONSIBILITIES

Our company has high expectations of integrity and professionalism to sell Pipe Products and accessories to distribution channels within assigned territory. You must be able to connect and build relationships with growers while you closely follow the focused strategic business plan. You will educate growers and provide a value added service of support, including; training of product features/benefits, identify current challenges, opportunities, goals, and contribute to their success. You will also work closely to support sales, marketing and service departments in furthering client education, new marketing initiatives and other collaborative initiatives. This position must work from the home office with the proven ability to work independently, effectively and efficiently.

  • Assure distributors will promote brand properly to existing customers and continually seek and close new customers. Both these functions should lead to a desired product mix and market share.
  • Work with top management of distributor businesses to identify and capitalize on areas of
    opportunity (i.e., improved product mix).
  • Responsible for the overall strategic management of assigned territory.
  • Prospect and close new target customers to properly sell, grow, and promote brand.
  • Conduct sales training of distributor and grower personnel.
  • Attend trade shows and conduct product demonstrations.
  • Introduce and train distributors/growers with new products; provide customer feedback on marketing programs.
  • Competitive research and analysis to increase knowledge of marketplace and differentiate brands or product lines sold.
  • Create pull-through demand by calling on design engineers.
  • Travel up to 80% of the time.
  • All other duties as assigned.

Territory

Management effectively and plans and controls local promotional and special budget expenses Northern California, Oregon, Washington, North Western Nevada, and Idaho.

  • Manage travel, entertainment, and expense budgets to meet established parameters and to increase profitability of district/territory.
  • Provide timely and substantive weekly sales reports, expense, business conditions, and other reports on competitive issues.
  • Handle grower and distribution related market issues with the utmost of discretion.
  • Represent Brand at trade shows (national, regional, and distributor).

Service claims

  • In conjunction with the Customer Services Department, provide timely and accurate claims resolution by inspecting (if required), negotiating settlements, and submitting proper documentation.
  • Resolve service issues in conjunction with the regional office and the credit department billing. 
  • Assist in resolving and credit disputes with distributor.

PROBLEM-SOLVING

The Sr. Territory Manager resolves customer problems within the company guidelines. This position plays a vital role in decision-making process on the selection of new distribution. Provides creative or unique solutions to customer requests in the areas of marketing and special promotions. Works with customers to assist them in enhancing product mix and to influence buying decisions. Effects decisions concerning budget expenditures in accordance with company and group policies. Develops with distributor Customer Action Plan on a yearly basis and follows through on its implementation. Time and territory management skills to ensure effectiveness at least reasonable expense.

KNOWLEDGE

  • Formal education such as Bachelor’s degree is preferred but not a requirement.
  • Technical and hands-on knowledge and 10+ years of experience with agricultural drip irrigation systems, including operation, application, troubleshooting and maintenance are required.
  • At least 2-3 years of practical experience in sales
  • Experience with our product is a plus
  • Excellent oral/written communication skills and reading comprehension
  • Ability to adapt to a dynamic and changing work environment and work in cross functional teams
  • Strong interpersonal and relationship building skills
  • Experience and comfortable in conflict resolution
  • Demonstrated history of a high level of attention to detail and customer service.
  • Proven ability to prioritize, hit multiple, and competing deadlines.
  • Must be a self-starter, self-motivated, and results oriented.
  • Good systems aptitude with proficiency in MS Office, solid PC/keyboarding skills, and ability to learn and use ERP, SalesForce, and TMS systems. SAP experience preferred.
  • Strong basic math skills

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